Reinventing Emergency Department Flow via Healthcare Delivery Science

Physician – Directed Queuing (PDQ) Model

  1. Produced outstanding sustainable outcomes
  2. Rapidly determines patient need and allocates limited resources
  3. Reduces, and in some cases eliminates, patient wait times

Return on Investment (ROI)

1-year implementation of PDQ methodology

    • Door to bed time: 91% decrease, 225minutes down to 20minutes.
    • Door to Dr. Time: 62% decrease, 52minutes down to 20 minutes.
    • Length of stay: 23% decrease, 4.8 hours down to 3.7 hours.
    • Left Unseen: 5.1% decrease, 5.7% down to 0.6%.

For more information Contact: Conrad tucker ( ctucker4@psu.edu )