A recent CHOT study investigating how to successfully implement an innovative care management model such as Studer Group’s Evidence-based Leadership (EBL) tool found that culture (accountability, buy-in and communication) is most important for sustainability of initiative (long-term) and leadership seems most important initially during kick-off and early implementation stage. This research study analyzed the implementation of EBL in two large, US health systems by comparing and contrasting the factors associated with successful implementation and sustainability of the EBL initiative. Researchers found three themes associated with success and sustainability of EBL: leadership; culture; and organizational processes. This study offers health system leaders practical guidance on how to effectively implement organizational change initiatives by designing the appropriate system and environment conducive to successful and sustainable implementation of key patient care and management change initiatives.
Schuller, K. A., Kash, B. A., & Gamm, L. D. (2015). Comparing success and sustainability in two health systems. Journal of Health Organization and Management, 29(6), 684-700.
Bita Kash, PhD